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Move your emails into your new NCP Media mailbox from a compatible IMAP
server that allows a password or app password. First check that your old

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provider permits this sign-in method.

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You must have created the new mailbox already. For Gmail, use a Google
App Password if your account allows one. Direct migration from

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Outlook.com and Microsoft 365 is not supported by this flow. Contact
support for an alternative migration method.

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Choose your current provider. For another provider open "Advanced
settings" and enter the IMAP host and port (usually 993).

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Under "Source" enter the old email and its password or app password.

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Under "Destination" enter the new mailbox and its password.

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Click "Test both connections". Once both are verified, you see a summary
with folders and message count.

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Click Start migration. The job is queued and runs in the background when
its turn comes. Follow its status in Migration history.

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Under "Migration history" follow progress or cancel a migration.

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Emails are copied. The old mailbox is unchanged, so you can keep it
until you are sure.
