WEBVTT

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Every support request (ticket) you have opened, with its status and your
conversation with the NCP Media team.

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At the top see total tickets, how many are open and pending, and the
average response time.

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Filter to All, Open, Pending or Closed, search by keyword and pick a
priority.

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Open a ticket to see the whole conversation.

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Write under "Add reply" and click "Send reply". The team is notified
immediately.

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For a new issue click "New ticket".

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Keep one issue per ticket. It gets solved faster and nothing is missed.