WEBVTT

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Manage the contacts of a mailing list: add, import CSV, search,
exclusions and list settings.

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Only add contacts who have consented to receive messages.

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At the top see total contacts, active, how many have email and how many
have phone.

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Under "Add contact" enter an email (for newsletters), phone (for
SMS/Viber) or both, and a name. Click "Add".

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Under "Import from CSV" upload a file with email, phone, name columns
and click "Import". You see how many were imported and skipped.

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Under "Subscribers" search and filter to All, Active, Unsubscribed,
Bounced or Complaints.

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On a contact click "Unsubscribe" to stop sending to it, "Reactivate" to
reactivate, or "Remove".

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Under "List settings" change the name, description and default sender.

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Click "New campaign" to send to this list.

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Bounced or complaint (spam) contacts are excluded from sends
automatically. Do not reactivate them.
