WEBVTT

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Send bulk email newsletters, SMS and Viber messages to your contact
lists directly from the portal, and see opens and clicks for each

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campaign.

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Email needs your own sending domain (e.g. mail.company.com) and access
to its DNS settings. SMS and Viber need an approved sender. NCP approves

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senders, and Viber approval can take a few days. Only send to contacts
who have consented to receive messages.

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"Domains" tab: enter the sending domain and click "Add". DNS records
(SPF/DKIM) appear with Type, Name/Host and Value.

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Add the records at your DNS provider (or on the portal DNS page if the
domain is with us) and click "Check DNS". When you see "Ready", you can

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send.

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"Lists" tab: use "New list" to set a name, optional description and
default sender name/email. Or use "CSV import" to upload a file with

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email, phone, name columns.

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Click "Manage" on a list to add, delete or reactivate contacts.

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"Campaigns" tab: click "New campaign", choose a list, write the subject
and content, and send yourself a test first.

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Save as draft, schedule for a set time, or send now.

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For SMS or Viber: open that tab, fill in the sender form (legal name,
VAT number, sample message and, for Viber, the documents and logos) and

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click "Submit sender".

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Once the sender is approved (you get an email and a notification),
create an SMS or Viber campaign and select it.

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An alphanumeric SMS sender is up to 11 characters (e.g. NCPMedia). A
Viber brand name is up to 25.