WEBVTT

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Chat live with the support team inside the portal for quick questions.

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Type your message in the bottom field and click "Send" to start the
conversation.

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Replies appear in the same window. The chat icon at the top shows how
many new messages you have.

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When the team closes the chat, send a new message to reopen it.

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For issues that need investigation or files, a ticket is better: it
keeps history and emails you updates.